FAQ

Everything you might ask before you call.

The honest answers on setup, what happens on a call, your leads, and billing.

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Getting started

We set you up with a dedicated Aldaba number for your calls. You point your callers to it — on your listings, signage, and marketing — and Aldaba answers every call that comes in.

Setup is quick. We provision your dedicated number and tune the assistant to how you work — your greeting, your qualifying questions, your calendar and showing rules. We’ll give you a firm timeline on your demo.

Yes. We set you up with a dedicated Aldaba number for your calls — provisioned and configured for you. You just point your callers to it. Your existing cell number stays yours.

On a call

It greets the caller by your brokerage name, asks the questions you’d ask — buyer or seller, budget, timeline, pre‑approval — and offers a showing or a callback. Warm, professional, and never overwhelming.

If you serve Spanish‑speaking callers, yes — Spanish answering is available for agents who need it. Just let us know and we’ll enable it; Aldaba will detect the language and qualify the caller just the same.

It offers your real availability and locks in a showing or schedules a callback when you’re free — so the appointment is set before the caller hangs up.

Aldaba stays friendly and efficient and never tries to give advice beyond its role. When a call needs a human, it captures the details and hands it to you to follow up.

Leads & data

Every call lands in your Aldaba dashboard as it finishes — with the transcript, a summary, and the lead details — and every morning you get a single summary email: who called, what they wanted, and what’s booked.

Name and number, buyer/seller/rental intent, budget and pre‑approval, timeline, interest level, sentiment, and the call outcome — structured the same way every time.

In your Aldaba dashboard, alongside the full transcript for every call, and in your daily summary email. Aldaba captures and qualifies the lead, then hands it straight to you to follow up.

Billing & trust

One set monthly price plus a one‑time setup fee, both confirmed on your demo. The monthly price covers what a busy solo agent typically fields; if you’re handling hundreds of calls a month, we’ll talk about that up front — never a surprise overage.

Not yet. Aldaba is voice‑first today — it answers, qualifies, and books by phone. Texting is on the roadmap, and when it ships it will follow carrier consent rules from day one.

Aldaba is transparent and professional, and you control how it introduces itself. It’s designed to represent you well, not to trick anyone.

Still have a question?

Book a 15‑minute demo and we'll answer it live — and show you Aldaba on a real call.